Star Wars has taught me well
Like the characters from Star Wars, we spend our professional and personal lives being presented with problems that need to be solved and decisions that need to be made. Do we buy a house here? Do we
Business Improvement
Business Processes – The Quiet Winners
Business processes and other documents are often overlooked for the value they create and deliver for organisations. So, how are these documents become quiet winners and what are the benefits in spending time and money in creating
Christmas is a Time of Wonder
Christmas is a time of wonder, a special time of the year. I always find that there is something magical about Christmas. Everyone seems to have an extra spring in their step. Christmas gives us the opportunity
Will you be brave enough?
Customer feedback forms, professional development reviews, 360 degree reviews – these are words that can make many people sweat! For many of us, knowing that we are about to receive feedback can be rather daunting. But we
What to do if the year got away from you
Here we are at the middle of the year! And we’re left asking ourselves “What were my New Year’s Resolutions for work this year?” We all start the year with great intentions. It has happened to the
Easter Bunny – My Hero
The Easter Bunny has got it made. He works one day a year, and gets to hide chocolate eggs for millions of children and is adored by everybody. What a great job! But I would like to
Skeletons in the closet
By now you are getting back into the swing of things after the glorious break. Your tan is fading, the turkey slumber has worn off and you are slowly getting back to work. You have great plans
On the First Day of Christmas
The clear decisions team is more excited than a bunch of kids in a lolly shop about Christmas this year. That’s not to say we don’t take the end of the year seriously, we know it is
Clients – treat them mean, they won’t be keen
Clients are the lifeblood of your business, so if I ask you if you know what your customers are saying about you, do you know the answer? Is it good, bad or just plain ugly? And how
Business Improvement
Down with Santa, Elves Rule the World
I’m here to talk about something different this Christmas. I’m not going to give any more press to Santa or that Red Nosed Reindeer. I’m not here to talk about whether you have been naughty or nice.